Admin Dashboard

Dashboard

• Bespeak Engage Platform Inaccessible - Error 503

Businesses

• Checking a customer's Rewards Information without a tablet
• System Continues To Suspend Reactivated Merchant Account
• Changing Business Engage Dashboard Passsword from Reseller Dashboard
• Suspended Merchant Accounts Still Receving Emails For Charges
• Can't Add A New Merchant
• Can't access Merchant's "My Account" page

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Affiliates

• Affiliates Access To Subscribers Details

Subscribers

• Move Subscribers To Other Campaign/s
• Manually Change Subscriber Status To Active

Curbside

• Scheduling a text message using Curbside
• Curbside Pickup Subscribers Not Receiving Welcome Messages
• Curbside Pickup ::client:: field not picking the exact campaign name
• Upload Date And Time Of Appointment In Curbside
• Notification When A Message is Received In Curbside Dashboard
• Curbside Page Appears As "404 Not Found"

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Purchase Plans

• Billing and message expiration dates changing unexpectedly
• Changing the Purchase Plan
• Creating a New Purchase Plan

Analytics

• Difference In Analytics In Merchant Account and Reseller Account
• Can't find all of a merchant's campaign data in Analytics

Reports

• Report That Lists Subscribers Receiving Automated Engagement Texts
• Change Tablet Report Section In The Main Dashboard

Broadcasts

• Change/Edit Offer Message Of Already Sent Broadcast
• Resend attempts after failed broadcast
• Messaging members of multiple campaigns

Billing

• Merchant Billing Date Is Being Changed To A Date Prior To The Current Date
• Changing Expiry Date of Purchased SMS Messages
• Issues Updating Credit Card Information
• Deleting Invoice/Charge and related messages

Other

• Website Logo In Vector File