Overview

You may want to know if it is possible to change the redeemable offer message of a broadcast that has already been sent out so that it shows up on the tablet.

Solution

Contact support with the following information and they will make the relevant changes in the backend:

• Reseller Name
• Broadcast Offer Message
• Broadcast Date and Time

<supportagent>

An agent with SUPER admin access to the Engage Admin Dashboard can follow the steps in the article Editing The Broadcast Table. Search for the broadcast based on the provided information and change the message in the "msg" field.

</supportagent>