Report That Lists Subscribers Receiving Automated Engagement Texts

Overview

You may want a report that lists subscribers that received automated engagement texts after X number of days without a check-in. This report can be useful especially when providing updates to your merchants.

Information

Currently, there is no available report that will show the automated engagements. We have the Message Totals Report but this is the sum of all SMS/MMS messages sent. This feature has been submitted to our internal "New Feature" database for our Development Team to consider in a future product release.

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For product enhancement and new feature requests, refer to the Escalation Path section in the routing table.

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