Overview

When setting up an account for a business, a suitable rewards program needs to be set up especially to attract more customers to the business. This article provides a step-by-step walkthrough for creating a rewards structure in Bespeak for any type of business. 

Solution

A rewards plan, for example for a recreational bar, could be something like the following:

• Opt-In Reward: Free $10 High Temple Massage service with any package.
• Check-In #2 Reward: Free beverage on any package.
• Check-In #10 Reward: 20% discount on $100 Upgraded service

Note: The number of check-ins to earn a reward and the discount depends on what the merchant/business is willing to offer. 

If you are struggling to come up with an effective rewards program for a specific type of business, you may send an email to sam@ignitetech.com for consultation.

Setting Up Rewards

A rewards program is set up in the campaign settings.

1. In the Business Dashboard click Campaigns > Single Campaign.

2. Select the campaign that you want to add to the Kiosk > Click EDIT to the right.

   

3. Click Rewards. You can add rewards by clicking the +Add button. Choose the types of rewards from the following options.
   rewarss
   
   

4. You will configure these rewards types further.
   
   The Reward Type options in the above pop-up are:

   One-Time Reward = (5 check-ins / 10 check-ins / 15 check in).
   These rewards will only happen once.

   Recurring Reward = Same rewards that will resolve multiple times.
   The reward pre-requisite period will start over when the reward is reached.
   
   

5. Click Save Campaign.
   

6. Under the Engagement tab set your reminders for the subscribers.

7. Click Save Campaign.