When setting up an account for a business, a suitable rewards program needs to be set up especially to attract more customers to the business. This article provides a step-by-step walkthrough for creating a rewards structure in Bespeak for any type of business.
A rewards plan, for example for a recreational bar, could be something like the following:
- Opt-In Reward: Free $10 High Temple Massage service with any package.
- Check-In #2 Reward: Free beverage on any package.
- Check-In #10 Reward: 20% discount on $100 Upgraded service
Note: The number of check-ins to earn a reward and the discount depends on what the merchant/business is willing to offer.
If you are struggling to come up with an effective rewards program for a specific type of business, you may send an email to firstname.lastname@example.org for consultation.
Setting Up Rewards
A rewards program is set up in the campaign settings.
In the Business Dashboard click Campaigns > Single Campaign.
Select the campaign that you want to add to the Kiosk > Click EDIT to the right.
Click Rewards. You can add rewards by clicking the +Add button. Choose the types of rewards from the following options.
You will configure these rewards types further.
The Reward Type options in the above pop-up are:
One-Time Reward = (5 check-ins / 10 check-ins / 15 check in).
These rewards will only happen once.
Recurring Reward = Same rewards that will resolve multiple times.
The reward pre-requisite period will start over when the reward is reached.
- Click Save Campaign.
Under the Engagement tab set your reminders for the subscribers.
Click Save Campaign.