Overview

This article provides steps to create a broadcast in the Engage Business Dashboard.

Solution

1. From the Merchant's Engage Business Dashboard, navigate to Broadcasts > Create Broadcasts.

2. Select the Campaign(s) you want to send the Broadcast to.

   

3. Determine if you want to send your Broadcast as an MMS message (with photo). If enabled, the message Introduction field will appear under "Compose" (step 7), and you will be able to upload your own image or use images from the Image Library in your message (step 8).

   The Merchant's Purchase Plan must include MMS messages to send Broadcasts as MMS messages.

4. Determine if you want to create a Redeemable Offer for your Broadcast. If enabled, the Redeemable Offer Details section will appear to the right side.

   

   1. Enter the Offer Item name (up to 30 characters).

   2. Determine if you want to delay the use of the redeemable offer.

   3. Determine if it is a limited time offer. If so, enter the number of days before the offer expires in the Offer Expiration field.

5. Determine if you want to Schedule your Broadcast. If so, the Scheduled Broadcast section will appear to the right side.

   

   1. Determine the type of your Broadcast. Either One Time, Weekly, Monthly, or Yearly.

   2. Determine the Date and Time the broadcast should be sent.

6. Determine if you want to apply filters to subscribers, i.e., narrow the recipient list to those that meet specific criteria. If so, you can select (more than one) from the filters below. For every filter you select, additional fields will appear under it, so you can specify the conditions subscribers need to meet to receive the broadcast.

   

   • Date of Last Check-In - This filters subscribers based on the date of their last check-in.

   • Check-Ins Over Time - This filters subscribers based on how many check-ins they have made during a specific time frame.

   • Unused Rewards - This filters subscribers that have unused rewards available.

   • Opt-In Date - This filters subscribers based on the date they opted in.

   • Area Code - This filters subscribers based on their area code.

   • Locations - This filters subscribers based on their home location.

   • Birthday - This filters subscribers based on users whose birthday falls in the same month the broadcast is or will be sent.

   • Email Address - This filters subscribers based on whether they have provided an email address.

   • Social Button Usage - This filters subscribers based on whether they have tapped the social button on the tablet's confirmation screen.

   • Opt-In Method - This filters based on how they opted in, either by API, Import, Tablet, Mobile, or Web.

7. If you are sending your Broadcast as an MMS message (step 3), Enter the text you want to send in the Introduction field.

8. Compose the message you want to send to the subscribers. In your message, you can:

   

   1. Upload an Image of your own. This button is grayed out if you are not sending your Broadcast as an MMS message.

   2. Attach an image from the Image Library. This button is grayed out if you are not sending your Broadcast as an MMS message.

   3. Add a Link to a site.

   4. Use Replacement Variables, such as the First Name, Redeem URL, Date, or Generic Message.

9. Once done entering the details of your Broadcast message, you can click the Preview button to see how the message would appear on the subscriber's phone.

10. If you scheduled the broadcast to be sent at a different time, click the Schedule Broadcast button to schedule it. Otherwise, click the Send Broadcast button to send the message immediately.