Overview

You may need to contact our Billing Team for requesting billing information on specific cases. For example, in case of discrepancies in the charges applied, or if you need an itemized explanation of charges for a given duration, you may need the Billing Team to clarify the issue and provide you with the itemized billing statement.

Information

For billing-related questions, please contact our Bespeak Billing Team via bespeak@ignitetech.com. If they don't answer you in the next two or three days, contact support.

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If the customer has no response from the given email address, elevate the issue to the Account management team. 

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